Asked what skills future realty agents will need to compete, Saul Klein–president and CEO of InternetCrusade and CEO of Point2Technologies–cites product knowledge, sales competency, access to customers, and service with integrity.

More specifically, he says an agent working in 2015 will need the ability to communicate effectively across generational spans as the different age groups move up and out.

Another key skill of the future, he says, will be the ability to negotiate successfully. To increase access to clients, the Realtor of the future will need to technology-oriented.

Prospecting and marketing will have become automated, says Klein, and client management and online transaction management software will become more important.

Additionally, as more and more business-client relationships bud online in the coming years, property agents will need to be able to communicate effectively through the written word as they log on to social networking sites to mine for prospective customers and old referrals.

Source: Inman News, Saul Klein (01/26/09)